Privacy Policy
STRYDE Forward Privacy Policy
Last Updated: 19/06/2026
At STRYDE Forward ("we", "our", or "us"), we are committed to protecting your privacy and handling personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Our mission is to support people to build confidence, independence, wellbeing, employment readiness, and community participation. We respect the privacy and dignity of every participant, family member, carer, and visitor who interacts with our services.
Information We Collect
We may collect personal information including:
Name
Date of birth
Phone number
Email address
Residential address
Emergency contact details
NDIS participant information
Support goals and preferences
Health or support information relevant to service delivery
Information submitted through our website forms
Communication records
How We Collect Information
We may collect information when you:
Visit our website
Submit an online enquiry
Contact us by phone, email, or social media
Participate in a STRYDE Forward program or service
Complete intake, consent, or service agreement documents
Provide feedback or complete surveys
Why We Collect Information
We collect personal information to:
Deliver support services and programs
Assess suitability for participation
Communicate with participants, families, and support networks
Manage bookings and attendance
Meet legal and NDIS requirements
Improve our services and website
Respond to enquiries and feedback
Website Analytics and Cookies
Our website may use cookies and analytics tools to help us understand website traffic and improve user experience.
Information collected may include:
IP address
Browser type
Device information
Pages viewed
Time spent on our website
You may disable cookies through your browser settings.
Storage and Security
STRYDE Forward takes reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.
Information may be stored securely in electronic systems, cloud-based software, and secure business records.
Only authorised personnel will have access to personal information necessary for their role.
Disclosure of Information
We will not sell or rent personal information.
Information may only be disclosed:
With your consent
To authorised representatives or support coordinators
Where required by law
To government agencies or regulatory bodies where required
To assist in delivering services requested by you
Access and Correction
You may request access to personal information held by STRYDE Forward and request corrections where information is inaccurate, incomplete, or out of date.
Third-Party Websites
Our website may contain links to external websites. STRYDE Forward is not responsible for the privacy practices of those websites.
Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.
Contact Us
STRYDE Forward
Email: hello@strydeforward.com.au
Phone: 0499990867
Website: www.strydeforward.com.au